Privacy Policy And Terms And Conditions

Please find below terms and conditions for the Duette® website which shall be deemed to be incorporated into the company’s terms and conditions. We are Duette® and our registered address is Hunter Douglas UK, Pondwood House, Pondwood Close, NN3 6RT.

Duette® takes the privacy of its customers data very seriously. Please read the following policy to understand how we will treat your personal data after it has been collected by us through your use of one of our distribution channels. Those distribution channels will include our website(s), our SMS and any other distribution channel or associated partner company we may introduce or be associated with from time to time. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons.


By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Duette®/Hunter Douglas Group in the manner set out in this Privacy Policy. Your request will be passed to suitable companies within the Hunter Douglas group and selected associated partners in order to assist you. Your enquiry is collected and processed by Duette® associated partner Quotatis Ltd. (Registered in England 05643725) for the purposes of passing your enquiry to the suitable companies within the Hunter Douglas group. Any party may contact you from time to time with offers and promotions related to Duette or any other other products. Some information and emails sent to Duette® may be used as testimonials but no email address or contact details will be displayed without your specific consent. If you would like to your details removed please contact the companies and associated partners directly via email.

Cookie Policy

We would like to make you aware that our website contains cookies and that by continuing to use our site you are accepting the use of our cookies.


This website is available 24/7 except in cases such as network failure. We cannot be held responsible under such circumstances.

Duette® makes every effort to ensure information available is correct, but cannot be held responsible for errors or website unavailability.

The consumer is solely responsible for using Duette® and no liability shall be accepted for direct or indirect damages as a result. Duette® disclaims any liability or criminal liability for the consequences of its direct or indirect linking between users and providers.

Finally, Duette® makes every effort to provide the user a secure site, particularly in terms of lack of viruses.

However, it’s the user’s responsibility to protect their equipment or computer network with an anti-virus programme which is regularly updated. Duette® shall in no event be liable for the intrusion of viruses, nor any direct or indirect consequences. Similarly, hyperlinks set up on the website linking to an external source cannot be the responsibility of Duette®. It is up to the user to verify the quality of the information provided, as well as the terms and conditions.

General Website Usage

All information on this website is provided in good faith and for general information purposes only and Duette ® (‘we’ or ‘us’) will endeavour to ensure that all information published on this site is accurate and up-to-date.

Duette® provides information on this site for information purposes only and makes no representations or warranties about the information provided through this website, including any hypertext links or other items used either directly or indirectly from the Duette ® website. We reserve the right to make changes and corrections at any time, without notice. Duette ® accepts no liability for any inaccuracies or omissions in the Duette ® website.

If a visitor to the Duette® website makes any decisions based on information contained in the website it is at the discretion of the visitor and any subsequent damages are the sole responsibility of the aforementioned visitor. Duette® accepts no liability for any direct, special, indirect or consequential damages, or any other damages of whatsoever kind resulting from whatever cause.

All information supplied on this website is subject to copyright protection and as such, copyright, trademarks and all other intellectual property throughout this website remains the property of Duette®.

You may only reproduce material and/or content of this web site for your own personal non-commercial use. It is strictly prohibited to copy, reproduce, publish, display, broadcast or use this material in any commercial forum unless explicitly authorised to do so by Duette®. If you would like to use some of the content or link back to the Duette® email

For your convenience, we may provide links to other web sites or resources. Any links to other websites are hosted and maintained by third parties. We have no control over the content or security of any such websites; therefore, you link to such web sites at your own risk. We make no representations regarding the content of any such websites and will not be liable for any loss or damage which may arise from the use of such third party websites.

All electronic links to this website require the consent of Duette®. We reserve the right to change the specification of our products as part of our policy of continual product development.

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