Our service

We want you to be delighted with your new Duette® blinds so we have partnered with Thomas Sanderson, specialists in custom-made window treatments since 1991, to deliver the best bespoke service.

About Thomas Sanderson

The Thomas Sanderson team has over 30 years’ experience of creating beautifully bespoke blinds and window treatments. As the team has grown, so has the range, with premium solutions for even the most complex window and door designs. Quality, style, and exceptional service are at the heart of the Thomas Sanderson business.

Step 1: Appointment

Request a free design consultation using our appointment request form and choose your preferred day and time. A range of weekend and evening slots are available. One of the Thomas Sanderson team will be in touch to confirm your appointment or offer you an alternative.

Step 2: Design Consultation

Your local Thomas Sanderson design expert will come to your home and guide you through our Duette® range. They will bring samples for you to look at and discuss the best options for your space. Your design consultant will also provide a no-obligation quote.

Step 3: Survey

Your local Thomas Sanderson installer will visit your home to verify your window or door measurements, to ensure the perfect fit for your Duette® blinds.

Step 4: Production

The Thomas Sanderson team will create your beautifully bespoke Duette® blinds, custom-made to your exact specifications. Only the best materials are used, tested to the highest standards.

Step 5: Install

Your Thomas Sanderson installer will return on installation day, taking time and care to ensure that your new Duette® blinds are fitted to the nearest millimetre. For added peace of mind, you have a five-year guarantee on materials and workmanship.

Frequently Asked Questions

How do I request a design consultation?

Complete your details on our appointment request form and the Thomas Sanderson team will be in touch to arrange your design consultation.

Do you offer evening and weekend appointments?

Yes, a range of slots are available. You can indicate your preferred day and time, to work around your schedule. After requesting a design consultation, one of the Thomas Sanderson team will be in touch to confirm your appointment.

I need to rearrange or cancel my appointment

If you need to rearrange or cancel your appointment, that is no problem. Simply get in touch using the information provided on your appointment confirmation email and we will happily reschedule or cancel this for you.

How much is a design consultation?

A design consultation is free and your local Thomas Sanderson design expert will provide a no-obligation quote at the appointment.